Volunteer Application MOW Wake County

The most convenient and impactful way to help our program is by becoming a Meal Delivery Volunteer. Volunteering only requires about 1-2 hours of your day to help feed an older or disabled neighbor in your community. Meals on Wheels of Wake County Volunteers are the lifeblood of our organization, helping us serve over 1,300+ seniors in Wake County through our life-sustaining programs. Volunteering provides a golden opportunity to directly help individuals in your community. 

All Wake County hot meal pick-up sites are open for hot meal delivery Monday through Friday.     Meal pick-up times are between 10 and 11:30 am. Volunteers are urgently needed for all sites! We ask that volunteers who do not plan on returning to their site after delivery bring their own insulated bags (2 of medium size) to store meals during delivery.

Your privacy and security is important to us and as such, all personal information will remain confidential within Meals on Wheels of Wake County.

Your Contact Info
Emergency Contact info
Reference Info
Drivers License and Insurance Info
Scheduling - Location Info
Liability and Confidentiality

STATEMENT OF LIABILITY - Meals on Wheels of Wake County is not responsible for personal injuries or property damage suffered or caused by volunteer in connection with his or her volunteer activities. As a condition to serving as a volunteer, each volunteer is expected to maintain his or her own insurance covering these and other risks.

Type your name below, as it appears at the beginning of this form, to agree to the above statement.

CONFIDENTIALITY STATEMENT - It is understood that as a volunteer of Meals on Wheels of Wake County, you will protect the privacy of all those we serve by maintaining strict confidentiality when disucssing meal recipients and the nature of their health conditions. Under no cirumstances should a volunteer from Meals on Wheels of Wake County divulge recipient information to anyone outside the organization.

Code of Conduct
Click 'Code of Conduct' below. Then please read the code of conduct, and affirm you have done so, and will comply with that code, by checking the checkbox below it.

Meals on Wheels of Wake County has adopted the following policies regarding volunteer involvement. Please read them thoroughly and contact us with any questions. Your signature is required when you register to Volunteer as your agreement to abide by this Code of Conduct.

Purpose of Volunteer Policies

These policies are written to provide overall guidance and direction to people engaged in volunteering activities. These policies do not constitute, either implicitly or explicitly, a binding contractual or personnel agreement. MOW Wake County reserves the exclusive right to change any of these policies at any time and to expect adherence to the changed policy.

Definition of ‘Volunteer’

A “volunteer” is anyone who, without compensation or expectation of compensation beyond reimbursement, performs a task in support of the aims and objectives of MOW Wake County. Volunteers shall not be considered as “employees” of MOW Wake County. The minimum age to volunteer with MOW Wake County is dependent based on the type of volunteer engagement and will be listed accordingly. Any volunteer under the age of 18 must be accompanied by a legal guardian.


Volunteers are expected to understand the risks associated with volunteering. Further, volunteers hereby waive any claims against, indemnify, and hold harmless MOW Wake County, its respective officers, directors, employees, sponsors, representatives and volunteers from any and all liability, including attorney fees that may result from illness, personal injury, property damage, or wrong doing resulting from involvement with the MOW Wake County program.

Volunteers Under 18

Volunteers under 18 years old must have their registration completed by a parent or legal guardian in order to volunteer with MOW Wake County. In addition, a parent or legal guardian must co-sign this Code of Conduct statement. Parents are invited to call or email MOW Wake County with any questions or comments about our program.


MOW Wake County is committed to a policy of fair representation and will not discriminate on the basis of race, ethnicity, disability, gender, color, religion, sexual orientation, geography, or age. MOW Wake County will follow this policy in selection of volunteers. Volunteers are expected to adhere to these same standards in the course of their duties.

Service at the Discretion of the Organization

MOW Wake County accepts the service of all volunteers with the understanding that such service is at the sole discretion of the organization. Volunteers agree that MOW Wake County may at any time, for whatever reason, decide to terminate the volunteer’s relationship with the agency. Notice of such a decision should be communicated as soon as possible to the volunteer.

Representing Meals on Wheels of Wake County

Volunteers are asked to not contact organizations or individuals on behalf of MOW Wake County unless they are given express directions to do so. Prior to any action or statement which might significantly affect or obligate MOW Wake County, volunteers should seek prior consultation and approval from appropriate staff. These actions may include, but are not limited to, public statements to the press, coalition or lobbying efforts with other organizations, or any agreements involving contractual or other financial obligations.

Ending Your Volunteer Role

You can cease volunteering with MOW Wake County upon the completion of any volunteer assignment. If you choose to remove yourself from our list of active volunteers, we welcome the opportunity to conduct an exit interview with you in person, by phone, or via e-mail.


Volunteers are responsible for maintaining the confidentiality of all proprietary or privileged information to which they are exposed while serving as a volunteer, whether this information involves a single staff, volunteer, client, other person, or MOW Wake County business. Failure to maintain confidentiality may result in termination of the volunteer’s relationship with MOW Wake County.

Dismissal of a Volunteer

Volunteers who do not adhere to this Code of Conduct or who fail to satisfactorily perform their volunteer assignment are subject to dismissal. No volunteer will be terminated until the volunteer has had an opportunity to discuss the reasons for possible dismissal. Possible grounds for dismissal may include, but are not limited to, the following: gross misconduct or insubordination, theft of property or misuse of MOW Wake County materials, abuse or mistreatment of customers, staff or other volunteers, failure to abide by policies and procedures, and failure to satisfactorily perform assigned duties.

As an MOW Wake County VOLUNTEER, I WILL:

  • Represent MOW Wake County with professionalism, dignity, pride, and be responsible for conducting myself with courtesy and appropriate behavior.
  • Follow through and complete accepted tasks set forth by MOW Wake County staff.
  • Conduct myself in a respectful manner, exhibit good sporting conduct, and be a positive role model.
  • Display respect for employees, other volunteers, program participants, visitors, clients and property.
  • Provide a safe environment by not harming anyone in any way, whether through discrimination, sexual harassment, physical force, verbal or mental abuse, neglect, or other harmful actions.
  • Respect the privacy of persons served by the organization and hold in confidence sensitive, private and personal information. Keep MOW Wake County staff informed of progress, concerns and problems within the program(s) in which I participate.
  • Work cooperatively as a team member with MOW Wake County staff and other volunteers.
  • Respect and follow MOW Wake County policies and program expectations.
  • Keep personal opinions and actions separate from those made as a representative of this organization.
  • Avoid conduct, both on and off duty that would jeopardize program effectiveness.
  • Promote and support MOW Wake County in developing effective local, county, and state programs.
  • AND, As an MOW Wake County VOLUNTEER, I WILL NOT:
  • Understand the purchase or possession of alcohol, illegal drugs or weapons is strictly prohibited on MOW Wake County property and volunteer sites. Even if permitted local laws or by the law’s of my home country, this zero tolerannce policy will be upheld.
  • Discriminate on the basis of race, color, religion, sex, age, national origin, marital status or disability, or sexual orientation. Use vulgar or inappropriate language.
  • Solicit gratuities, gifts or bequests for personal benefit.
Code of Conduct Agreement
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