Privacy Policy

Privacy Policy

Last Updated: August 26, 2026

Meals on Wheels of Wake County (“Meals on Wheels,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and how we may share it.

Information We Collect

We may collect personal information that you voluntarily provide to us through our website, forms, programs, events, donations, volunteer activities, or other communications. This information may include:

  • Name
  • Mailing address
  • Email address
  • Telephone number and mobile phone number
  • Donation and payment information
  • Volunteer or program participation information
  • Other information you choose to provide to us

We may also collect limited information automatically through our website, such as device, browser, and website usage information.

How We Use Personal Information

Meals on Wheels of Wake County may use personal information to:

  • Provide and administer our programs and services
  • Process donations and acknowledgments
  • Communicate with clients, volunteers, donors, supporters, and community members
  • Send information about programs, services, events, volunteer opportunities, and fundraising activities
  • Respond to questions and requests
  • Improve our website, programs, and services
  • Send SMS/text messages when you have provided consent
  • Comply with legal, accounting, and regulatory obligations

How We Share Personal Information

We may share personal information with trusted service providers and vendors that assist us with functions such as donation processing, communications, website hosting, data management, and other services necessary to support our operations.

We may also disclose information when required by law or when necessary to protect the rights, safety, and property of Meals on Wheels of Wake County and others.

Meals on Wheels of Wake County does not sell, rent, or trade personal information to third parties for their own marketing purposes.

SMS consent and phone numbers collected for SMS purposes are not shared with third parties or affiliates for marketing purposes.

SMS Communications

If you choose to opt in to receive SMS messages from Meals on Wheels of Wake County in the future, your SMS consent and mobile phone number will not be shared with third parties or affiliates for marketing purposes.

Data Security

We take reasonable administrative, technical, and organizational measures to protect the personal information we collect. However, no method of transmitting or storing information electronically is completely secure, and we cannot guarantee absolute security.

Third-Party Websites

Our website may contain links to third-party websites. Meals on Wheels of Wake County is not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of third-party websites before providing personal information.

Children's Privacy

Our website and services are not intended to knowingly collect personal information from children except where information is provided through an authorized parent, guardian, or other lawful representative in connection with our services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Meals on Wheels of Wake County
1001 Blair Drive, Suite 100
Raleigh, NC 27603
Phone: 919-833-1749
Website: www.wakemow.org