Job Opportunities

Meals on Wheels of Wake County ADMINISTRATIVE ASSISTANT – Full Time     

Please send a resume, cover letter, and two letters of reference to anita@wakemow.org by January 24, 2020.    No phones call please.        

PURPOSE OF POSITION: Responsible for providing administrative, clerical and customer support to staff and participants of Meals on Wheels Wake County. Represent Meals on Wheels to constituents through phone, email, and personal contacts.

MAJOR RESPONSIBILITIES

Provide customer support to all constituencies. Answer and direct phone calls, assist clients with problems, and work with volunteers and Board Members on problem solving.

Perform work in ServTracker client management software to create and maintain accurate client records. Communicate with appropriate program and accounting staff.
 
Assist with the general administration as required. Support program and accounting staff to include performing clerical duties,  printing monthly menus, and coordinating satellite sites so that they have
current information and necessary office supplies, 
 
Follow up on all undelivered meals to determine status of clients. Report status to appropriate party.
 
Other duties as assigned.
 

REQUIREMENTS

High School diploma required; additional training preferred

4 years of proven administrative assistant experience

Strong organizational skills

Excellent written and verbal communication skills

Strong interpersonal skills; ability to develop and maintain effective working relationships with all constituencies

Ability to work independently and prioritize work based on MOW’s needs and requirements

Ability to coach and teach; serve as a source of knowledge, expertise and support to staff, volunteers and site managers

Verifiable computer knowledge: ability to use MS Windows, MS Word, MS Excel; email; client management software; and other technology as appropriate

Assist with meal delivery as needed